Specialized Training  
 

At xyberNET, we know that trained employees are the key to your business success. Studies have shown that the most successful, productive employees are those who have received extensive training. That's why we offer a vast array of standard and customized technical and user training opportunities, including:

XYCOR Systems Training 

These training classes are offered to help you maximize your investment in the XYCOR Systems. We offer standard and customized classes for both the end-user and the technical staff. End-user training classes consist of hands-on, interactive detailed training on how to best utilize the functionality within the XYCOR Systems. Subjects offered include but are not limited to:

  • System Utilization - Step-by-step, field-by-field user training on how best to utilize xyCredit, xyCard, xyClaim, xyAdmin, xyWarranty, xyG/L and xyDebtPro systems

  • Options File - Field-by-field explanations of the tables that have a direct effect on your business processing

  • Report Training - Getting the most from the standardized reports contained within the XYCOR Systems
training
  • Specialty Classes -Training on specific functionality within the XYCOR Systems to enhance users' existing knowledge

      • User Authorization
      • Set up of Administration Files (i.e., producers, rates, limits, compensation)
      • xyClaim Followups
      • Premium Administration functionality within xyAdmin
      • Setting up application and policy forms within xyAdmin
  • Reinsurance - Setting up reinsurance tables and analyzing reports

  • Document Processing - M/TEXT and de-integrated document processing

  • Release Upgrade Training - XYCOR System functionality changes for clients moving to a new release

Our Design Concepts and Structures class provides training for your technical staff on information required to install, maintain and support the XYCOR software products, including:

    • System design techniques
    • Job flows
    • File structures
    • Problem solving techniques
    • System integration considerations

  • Data Warehouse Training - Getting the right kind of data warehouse training is important. Software product training is useful, but it is not enough. It should involve discussions of architecture, data integration and data modeling. That's why, in addition to technical and user training specific to our Datarray products, our training classes encompass the following topics as well:

    • Concepts
    • Reporting & Querying -- Using Crystal Reports
    • Creating Aggregates
    • SQL Basics
    • Integrating Disparate Data

In-House and On-Site Training Available

We understand how valuable your time is, so in addition to offering all of our standard and customized training classes in our San Diego office, the same training classes can be held at your location, eliminating "out of office" time for your employees. Additionally, the use of your data makes the training experience more meaningful.

Internet Access to Valuable Training Tools

Existing xyberNET clients can access additional training information through our website. This information includes:

  • FAQ's -those most commonly submitted by users of our products
  • Informative "How-to's" focusing on various levels of system functionality
  • Step-by-Step Training Videos -- provide a more detailed overview of how to perform specific system functions

For more information about our existing training programs, or to talk to us about developing a program customized to your needs, contact us at 1-800-228-9026 or by email at sales@xyber.net.