xyClaim  
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  • On-Line and Interactive: xyClaim is a complete on-line, interactive claims administration system that allows for complete service and maintenance of life, health, property, disability and unemployment insurance claims.

  • Function-Rich: xyClaim's on-line processing allows for a wide variety of set-up, examiner, administration, management and accounting functions, such as:

    • Alpha cross-reference searches of the claim file
    • Searches of policy/certificate history files
    • Establishment of new claims
    • Recording of mail
    • Manual or automatic addition of coverage information
    • Processing of payments
    • Preparation of claim forms and form letters
    • Follow-up support actions and comments
    • Diagnosis history information
    • Fraud detection functionality

  • Processing Flexibility: xyClaim is designed to make claims processing easy, incorporating many automatic features to save time and eliminate mistakes, such as automatic reminders, auto payments, automatic letters and automatic closing of claims.

  • Extensive Batch Processing: Through xyClaim's batch processing function, large volumes of claims (including EFT payments) can be processed via electronic input .

  • Comprehensive Reporting: In addition to the customized and ad hoc reporting provided through Datarray, xyberNET's comprehensive data warehousing solution, xyClaim's detailed batch reports include daily, monthly, annual and on-demand reports for production, accounting, administration, and actuary information.

  • System Integration: xyClaim is fully integrated with xyCredit, xyAdmin and xyCard, providing clients with complete on-line claims processing capabilities for single premium and modal premium products as well as products with premiums based on monthly outstanding balance, monthly level balance and revolving lines of credit. In addition, xyClaim is also fully integrated with Datarray for data warehousing functionality.